What you get.
Most service charge disputes start with a bill nobody explained. Before arguing about whether a charge is fair, find out what it paid for. The law lets you ask, and puts a deadline on the answer.
- 1Your rights, in order. The summary of costs, the invoices, the 18 month rule, consultation, and the tribunal.
- 2Your dates. When to send each letter and when the answers are due.
- 3Letter one. The request for a summary of costs, drafted with your flat and your landlord or agent.
- 4Letter two. The request to inspect the accounts and receipts, naming what you want to see.
- 5What to look for, and what to do if the answers are not good enough.
Why it is free.
We are an Essex firm that manages blocks, and we think every leaseholder should be able to see the invoices. It costs nothing, we will not pitch to you, and it works whoever manages your building.
Where we stop.
The pack is general information and a first draft of your letters. It is not legal advice and we have not read your lease. Keep paying what you do not dispute while you ask. The Leasehold Advisory Service gives free advice if it goes further.
It is on its way.
Check your inbox, and your junk folder if it is not there in a few minutes. It comes from info@essexblockmanagement.co.uk with the PDF attached.
While you wait: your rights on service charges, in plain words.
Our free service charge pack is for leaseholders who think a charge is wrong: what you are entitled to see, the letter asking for the summary of costs and the invoices, and how a challenge at the First-tier Tribunal works.
Questions
How do I ask for a breakdown of my service charge?
Write to the landlord or managing agent asking for a summary of the relevant costs and to inspect the supporting invoices and receipts. You are entitled to both.